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How to take handover of an off-plan home in Dubai and snag it

Last checked By Eagle Star Real Estate

At handover you check the developer's final statement against your contract, inspect the home and list every defect in writing, pay, and then take the keys. Under Law No. 6 of 2019, the developer must repair defective installations for 1 year from handover of your unit and structural defects for 10 years from the completion certificate; other legislation may add rights. Keep every notice, receipt and inspection report.

Steps

  1. Read the completion notice

    Who: The developer, then you

    Documents:

    • Completion or handover notice
    • DLD Project Status Enquiry result

    The developer tells you the building is complete and what you must pay. Confirm the project's status in the DLD Project Status Enquiry.

  2. Check the final statement

    Who: You

    Documents:

    • Final statement of account
    • Sale and purchase agreement

    Compare it line by line with your contract. It usually includes the handover instalment, any adjustment for a difference in unit area, and service charges from the date your contract sets.

  3. Arrange finance early, if borrowing

    Who: You, with your bank

    Documents:

    • Bank offer
    • Valuation report

    The bank will need to value the unit before it lends, and a mortgage on a unit still in the interim register is registered through its own DLD service, so start well before the due date.

  4. Inspect and list defects

    Who: You, or an inspector you hire

    Documents:

    • Unit plan from the agreement
    • Written snagging list

    Walk through every room using the inspection table below, photograph each defect, and give the developer a dated written list with a date for repairs.

  5. Pay, sign and take the keys

    Who: You and the developer

    Documents:

    • Payment receipts
    • Handover documents

    Pay the balance, sign the handover papers and collect keys and access cards. Photograph meter readings and the unit's condition on the day.

  6. Receive the title deed

    Who: The developer and the DLD

    Documents:

    • Passport
    • Proof of full payment

    Once the unit is fully paid and moved from the interim register, the title deed is issued in your name.

What to inspect

What to inspect
AreaWhat to look for
Walls, ceilings and floorsCracks, uneven tiles, paint defects, damp marks
Doors and windowsAlignment, seals, locks, scratched glass
PlumbingWater pressure, leaks under sinks, drainage, hot water
ElectricalEvery socket and switch, the distribution board, lights
Air-conditioningCooling in every room, thermostat, noise, condensate drainage
Kitchen and appliancesCabinet alignment, appliances working, worktop finish
Balcony or terraceDrainage falls, railings, waterproofing
Size and layoutAgainst the plan in your agreement and any area tolerance clause

Eagle Star inspection checklist

Your protection periods

Your protection periods
StageTime
Developer liability for defective installations, from handover of your unit1 year
Developer liability for structural defects, from the completion certificate10 years
Escrow retention, from registration of the units in buyers' names1 year

Figures as of ; sources: dlp.dubai.gov.ae.

Documents checklist

  • Sale and purchase agreement and its unit plan
  • Oqood certificate
  • Final statement of account
  • Written snagging list with photographs
  • Payment receipts
  • Handover documents and key receipt

Common mistakes

  • Taking the keys before listing defects in writing.
  • Delaying possession without a reason: if you refuse or delay taking possession, the installations period runs from the completion certificate instead.
  • Reporting defects by phone only.
  • Letting a tenant move in before repairs are done.

Frequently asked questions

How long is a developer liable for defects in Dubai?

Under Law No. 6 of 2019, a developer is liable for structural defects for 10 years from the completion certificate and for defective installations, such as mechanical, electrical and plumbing works, for 1 year from handover of your unit. An agreement that contradicts these periods is void, and other legislation may add rights.

Should I hire a snagging inspector?

It is your choice; the law does not require one. What matters is a complete, dated, written list of defects given to the developer before or at handover.

What if I delay taking handover?

If you refuse or delay taking possession, the installations liability period starts from the completion certificate rather than from your handover.

Does the escrow retention cover my repairs?

Not directly. Under Law No. 8 of 2007 the escrow agent holds 5% of the account for 1 year after units are registered in buyers' names, but the law does not tie that retention to any one owner's repairs.